Ecommerce Platform

Electronic First

A high-volume digital marketplace that processes thousands of orders daily — with built-in fraud protection and automated operations.

Oct 2021 – PresentSoftware Engineer
Electronic First
Daily transactionsThousands
Fraud detectionReal-time
Dispute sync timeAutomated

Problem

The marketplace was losing money to chargebacks, spending hours on manual dispute management, and had no visibility into customer behavior or product performance.

Solution

Contributed to building a robust backend system with automatic fraud detection, real-time payment dispute syncing, detailed analytics dashboards, and a gift card platform that opened a new revenue stream.

Key Contributions

  • Worked on the fraud detection module that helps identify suspicious payments before they go through
  • Helped build the payment dispute syncing system, reducing manual tracking efforts
  • Contributed to analytics dashboards that give visibility into customer behavior and sales
  • Assisted in developing the gift card platform that opened a new revenue stream
  • Worked on APIs that power the web store, mobile app, and AI customer service chatbot

Impact

Part of the team that reduced chargeback losses, eliminated manual dispute tracking, and gave leadership data-driven visibility into thousands of daily transactions.

Technologies

LaravelPHPMySQLRedisClickHousePayPalCheckout.com

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